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 Post subject: empty inbox
PostPosted: Mon Oct 09, 2023 7:50 am 
Noobie
Noobie

Joined: Mon Oct 09, 2023 7:26 am
Posts: 2
hello, after 5 years of use, during a cleanup session, my Inbox got empty, but the size of the memory remained the same.
To my understanding, the content of the inbox is hidden somewhere. Any ideas?
Thanks
Simcas


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 Post subject: Re: empty inbox
PostPosted: Thu Oct 12, 2023 4:42 am 
Noobie
Noobie

Joined: Wed Dec 28, 2022 4:34 pm
Posts: 3
Hello,

Please note that deleting a mailbox does not delete its content by default as it is a safety mechanism if it is accidentally deleted.

In order to also delete its content then you can either delete its messages via the webmail/your mail client software beforehand, or delete its corresponding mailbox address directory via the following section:

https://cp.100ws.com/filemanager/#/mail

Best Regards,
Nigel Banks


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 Post subject: Re: empty inbox
PostPosted: Thu Oct 12, 2023 6:56 am 
Noobie
Noobie

Joined: Mon Oct 09, 2023 7:26 am
Posts: 2
Hello Nigel,
thank you for your reply. I figured that the content of 5k messages the inbox could not be deleted in a sec, so I dug in every possible folder and found it buried deep in a subfolder. Again, thank you from Israel.
Simcha


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 Post subject: Re: empty inbox
PostPosted: Fri Oct 13, 2023 4:58 am 
Noobie
Noobie

Joined: Wed Dec 28, 2022 4:34 pm
Posts: 3
You are always welcome!
Please do not hesitate to contact us whenever you have any questions or require assistance.

Best Regards,
Nigel Banks


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