hello, after 5 years of use, during a cleanup session, my Inbox got empty, but the size of the memory remained the same.
To my understanding, the content of the inbox is hidden somewhere. Any ideas?
Thanks
Simcas

Hello,

Please note that deleting a mailbox does not delete its content by default as it is a safety mechanism if it is accidentally deleted.

In order to also delete its content then you can either delete its messages via the webmail/your mail client software beforehand, or delete its corresponding mailbox address directory via the following section:

https://cp.100ws.com/filemanager/#/mail

Best Regards,
Nigel Banks

Hello Nigel,
thank you for your reply. I figured that the content of 5k messages the inbox could not be deleted in a sec, so I dug in every possible folder and found it buried deep in a subfolder. Again, thank you from Israel.
Simcha

You are always welcome!
Please do not hesitate to contact us whenever you have any questions or require assistance.

Best Regards,
Nigel Banks