support4 wrote:
So don't occuse me in hiding anything from our managers
Don't accuse me of adding to the "nagging" when in fact, my post that you decided to edit had
absolutely nothing whatsoever to do with the banner ads. And then on top of your decision being highly egregious you felt you needed to deliver it in a tone I don't even use with any of my four children anymore.
support4 wrote:
...if you have asked politely I would have even assisted you in your effords.
Funny, I've been assisting you in your efforts since this whole thing started, and you didn't even have to ask nicely. It's called doing what's right just because it's right, not because someone shows you how you'll benefit from it. I've encouraged users to not swear, to not take certain tones, to appreciate that there is a decision making hierarchy and that these things take time. I've encouraged users to voice their opinion strongly as is their right, but I've discouraged anyone who seems to be making threats of illegal action. WHILE keeping up with the flood of messages that you yourself admit to having trouble with, I've even managed to give users
ACTUAL SUPPORT, by way of explaining a few things to them that they might not have understood about the problems they were having and then pointing them toward potential solutions, including explaining to them why certain solutions might work; in other words, I've been teaching people how to fish so that we might not have to hear that they still have problems, instead of just giving them a fish and hoping they'll shut up and go away. At the same time I still managed to have a family dinner, spend time with each of my children, spend time with the guild that I represent as Communications Officer, and have a little play time for myself. Don't take the tone of some aggrieved injured party with me, Oliver Reed, I've been doing your job the way it's supposed to be done all day. Not because someone asked me or convinced me, but because some people in this world still take belonging to a community seriously. Note I said "belonging to", not "controlling" or "building". You didn't create us, and you don't own us. We were already here, we already expected certain fair and equitable treatment long before there was ever an Oliver Reed, and we'll keep right on with that long after you're gone. Stop condencending to us like children just because you happen to have moderator status. It's a teeny little bit of digital fluff, and it won't make you a man. Your actions will.
Still completely on topic, and speaking of who's helping, who's asking, and what your actions will make of you, I note that I very sincerely and earnestly suggested some course of action that might allieve somewhat the problems that are affecting the database servers in the post before the one you chose to respond to. I wasn't asked to, politely or otherwise, and yet because I had an idea I felt obligated to share that in the hopes that it would lead to some further resolution that would benefit us all. Those are my actions, and they say what they say about me. YOU came along and decided that your need to get back up on your high horse was so great that you just had to respond to the message after that, and effectively ignore that there was a user trying to be helpful and offer some valuable feedback. Those are your actions, and they say what they say about you.
I'm not making this stuff up, I'm just shining a light on it. I couldn't make you look worse than you already made yourself look if I even had the inclination to try.
support4 wrote:
So try to work with us not against us, we are on your side.
I've been working with you all day Oliver, to the point where you yourself said that you were going to bring some of my ideas to the attention of the management. Did I shut up and go away because I'd had my ego stroked? No, because my posting was all born of a sincere wish to help. So I followed it up with more technical details for you to run with in case they helped out.
I get paid $95k a year to do professionally what I've done for you for free today. Maybe it's you who should "work with us" while I'm still just barely on your side. Was the post you edited 100% productive? Probably not. OH WELL. I'm angry, and this is what angry people do. YOU are not responsible for the decision that made people angry, nor are you responsible for whether enough thought went into that decision. You are responsible, at least partially, for weeding out swearing (I didn't), abusive posts (mine wasn't), nagging about the banner ads (my post didn't come close to mentioning them), advertisements for other web hosts (mine wasn't). I don't know what particular hair you had out of alignment at the moment that you decided that you should edit my post, but
you were wrong. If you don't want public discussion of your mistakes to occur, don't make them publicly.
I expect an apology. By editing my post you publicly put me down to a level with those who rightfully deserved to have their posts edited, and I have maintained the utmost in professional decorum all day in not going to those lengths to express myself, and have actually helped the situation in some instances while doing so, and helped others walk away less likely to post in some of those ways. There are many instances where I could have fanned the flames and encouraged people to run in utterly ridiculous directions with this mess, and instead I talked a few down, pointed out options, and used my head and my common sense. As a reward for that I get "MODERATED by Oliver Reed", quite wrongfully. You slapped me in the face, and yet I still choose to communicate with you about it civilly. You have some nerve.