We have received a report from our data center about the situation with the offline servers. Here is what their representative provided about the situation:
"The transformer room for our building, where our transfer switch is located is flooded.
From what I've been able to gather, is that the building's fire suppression system has malfunctioned and is pumping water into the underground transformer
room, and has caused our equipment, as well as our utility provider's equipment Centerpoint, to automatically shutdown to avoid damage.
The Houston Fire Department is at the scene now attempting to shut off water flow and pump the water out, so that Centerpoint can begin work on restoring power.
I will update further as I can.
Please be sure we are working on this as fast as possible - it is 4AM on a Saturday, and we are unflinching in making sure this is getting resolved ASAP."
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