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 Post subject: hostingrapid.com/allhyper.com/tollfreepage.com down *FIXED*
PostPosted: Wed Jan 25, 2006 1:08 am 
Support Team Member

Joined: Mon Apr 11, 2005 4:08 pm
Posts: 55
Location: In a better world
We are currently having some technical issues with the server.

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 Post subject:
PostPosted: Thu Jan 26, 2006 8:00 pm 
Support Team Member

Joined: Mon Feb 21, 2005 10:10 am
Posts: 341
Dear customers,

We really sorry, for the inconvenience caused to all users affected by the problem. We keep working on this problem and we hope that we will resolve this issue soon. In fact there is a hardware problem which needs more time to be solved.


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 Post subject: IMPORTANT NOTIFICATION!
PostPosted: Fri Jan 27, 2006 3:56 pm 
Support Team Member

Joined: Thu Feb 10, 2005 5:44 pm
Posts: 373
Dear 100WebSpace.com community,

The procedure in our data center was brought to an end. There was restored 99.5% of the data and only several files were lost from the information of the server. The situation we had was a HDD crash. It was really hard to restore the whole information and we did our best.

We have to inform you that the server will perform a downtime soon because of final tests and memory upgrade. This will start after 1-2 hours approximately.

Sorry for the inconvenience caused to you because of this situation!

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Best Regards,
Viktor
www.100WebSpace.com Support Team


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 Post subject:
PostPosted: Sun Jan 29, 2006 6:39 pm 
Site Admin
Site Admin

Joined: Fri Feb 11, 2005 7:43 am
Posts: 1818
Location: 100WebSpace's Headquarters
We have managed to resolve almost all problems, should you have any problems, please report them by opening a trouble ticket or a thread on the forum.

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 Post subject:
PostPosted: Mon Jan 30, 2006 1:03 am 
Site Admin
Site Admin

Joined: Fri Feb 11, 2005 7:43 am
Posts: 1818
Location: 100WebSpace's Headquarters
Here is an update:

Currently there are two major problems which have not been resolved yet:
1) The mail server is not working properly - you won't be able to send/receive emails or login to the webmail - should be fixed within 12 hours;
_FIXED
2) The ticket system is not working - you won't be able to open a trouble ticket - should be fixed within less than 12 hours. -FIXED

We will keep you updated. Sorry for the trouble and the inconvenience caused.

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 Post subject:
PostPosted: Mon Jan 30, 2006 5:29 pm 
Support Team Member

Joined: Mon Feb 21, 2005 10:10 am
Posts: 341
Dear customers,

All server problems are resolved now, the users Contol panel is updated with new version. Please check your accounts, mails and websites and contact us in trouble ticket if you have any problems with this server.


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