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 Post subject: 100webcustomers all files losts !!???
PostPosted: Sat Mar 15, 2008 2:35 pm 
Noobie
Noobie

Joined: Fri Dec 16, 2005 9:42 pm
Posts: 22
Hi

my id is erichi0

all files / folders in my ftp are gone! including those default folders created for each hosted domains/sub-domains

Can you please quickly look into the problem and tell me whether this is fixable. I might need to switch the DNS to godaddy if the repair is taking long - all my ebay sales images are hosted in the domain and every minute of delay results in financial losts.

thanks again for your time but please get back to me quickly.

Regards

Eric Chiu


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 Post subject:
PostPosted: Sat Mar 15, 2008 3:14 pm 
Noobie
Noobie

Joined: Mon Feb 25, 2008 10:06 pm
Posts: 9
Mine are gone as well.. everything. I submitted a support ticket, but am posting here as well. diagol is my id it's for www.troop222-fthood.org domain Everything is GONE and it was all fine just a couple days ago. I can't even log in via ftp.. I can log in to control panel though.. but the subdomain folders that were auto generated and such.. are GONE along with all files I had uploaded.


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 Post subject:
PostPosted: Mon Mar 17, 2008 7:22 pm 
Support Team Member

Joined: Sat Feb 12, 2005 5:19 pm
Posts: 289
Please try again to access your sites. As far as I can see both hosting accounts are active. Web sites are accessible too.


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 Post subject:
PostPosted: Wed Mar 26, 2008 8:59 pm 
Noobie
Noobie

Joined: Mon Feb 25, 2008 10:06 pm
Posts: 9
It was fixed by the 16th. Thanks alot.

Not sure what happened, but thanks for fixing it.


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 Post subject:
PostPosted: Tue Apr 29, 2008 8:08 pm 
Noobie
Noobie

Joined: Tue Apr 29, 2008 8:03 pm
Posts: 1
Hello,

I have the same problem. All my files are gone and I can't access to my site, nor my forum....my username is contempo and my website www.gruyerien.net

Thanks in advance for your help

Jo


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 Post subject:
PostPosted: Tue Apr 29, 2008 9:33 pm 
Noobie
Noobie

Joined: Tue Apr 29, 2008 9:31 pm
Posts: 1
Same with my sites. The file manager is empty! I just opened a ticket. Please restore these files ASAP.


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 Post subject:
PostPosted: Tue Apr 29, 2008 10:23 pm 
Support Team Member

Joined: Thu Feb 10, 2005 5:44 pm
Posts: 373
The reason for this situation is that we are currently experiencing a global server issue that will be fixed as soon as possible by our system administrators. Excuse us for the inconvenience caused!

_________________
Best Regards,
Viktor
www.100WebSpace.com Support Team


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 Post subject:
PostPosted: Wed Apr 30, 2008 6:20 am 
Noobie
Noobie

Joined: Tue Dec 18, 2007 3:25 pm
Posts: 1
Any updates on the situation ?
All my files are still missing.


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 Post subject:
PostPosted: Wed Apr 30, 2008 7:40 am 
Support Team Member

Joined: Sat Feb 12, 2005 5:19 pm
Posts: 289
Server is still under maintenance. I expect that problem will be finally resolved within 5-6 hours.


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