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 Post subject: Domain Issue
PostPosted: Sun Apr 18, 2021 7:45 am 
Noobie
Noobie

Joined: Sun Apr 18, 2021 7:43 am
Posts: 2
Anyone else having problems with uploading new domains to their accounts App? I emailed the tech team but all i got was a " we will contact our admin team and get back to you" that was about 10 hours ago. Seems a long time to wait for something so simple?
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Last edited by andriowd on Tue May 18, 2021 9:45 am, edited 1 time in total.

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 Post subject: Re: Domain Issue
PostPosted: Mon Apr 19, 2021 5:37 pm 
Noobie
Noobie

Joined: Fri Dec 25, 2020 4:06 pm
Posts: 2
Assuming that you are referring to adding new hosting domains to the account, then you can do this from the 'Hosted Domains' section of the account (if the domain is registered with another provider you will also need to update its name servers in order for the domain to become operational from the account)
In case you are referring to something different (you are experiencing an issue with uploading files for a specific domain for example) then you can specify the error and the steps you are following in a mail/ticket to the support team and the specific case will be reviewed


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