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 Post subject: Server goldeye not rendering website
PostPosted: Fri Nov 02, 2007 5:43 pm 
Noobie
Noobie

Joined: Fri Sep 23, 2005 3:15 pm
Posts: 43
Server goldeye not working.

o Cannot login to goldeye.info
o Website not accessible offering following error;-

Quote:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@100webspace.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.


Please confirm that you;-

1. know about the problem
2. are working to resolve it

Also, can you please offer some guidance as to when services on this host are expected to stabilize.

Thanks,
Alan


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 Post subject:
PostPosted: Sat Nov 03, 2007 3:15 pm 
Support Team Member

Joined: Thu Feb 10, 2005 5:44 pm
Posts: 373
The reason for the Internal Server Error is not always the server itself. Note that this happens when an .htaccess file with these two lines is set in the client's account files structure:

Options -Indexes
Options +FollowSymLinks


In your case I will ask you to open a trouble ticket from your account so we will be able to detect the exact reason for the problem that you experience.

_________________
Best Regards,
Viktor
www.100WebSpace.com Support Team


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