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 Post subject: FTP Problem
PostPosted: Mon Apr 17, 2006 4:40 pm 
Noobie
Noobie

Joined: Mon Apr 17, 2006 4:36 pm
Posts: 2
yes, as the title explains, I'm having problems connecting to my server via ftp. I'm using firezilla to upload my files, but I think it's more of an ftp creation problem than a problem related to firezilla itself.

I'm not sure if I'm doing something wrong but it seems I cant connect to my ftp account.

My type my username where it says to type my username. I put one of the optional subdomains attached to the ftp account in the adress box (speedygfx.madpage.com) and put my password and its on port 21.

Then, there's the command error. In short, I believe it says that I connected to the server, got the username right, but the login failed. Here's the exact message.

Code:
Status:   Connecting to speedygfx.madpage.com ...
Status:   Connected with speedygfx.madpage.com. Waiting for welcome message...
Response:   220 ProFTPD 1.2.9 Server (madpage.com) [madpage.com]
Command:   USER (my username)
Response:   331 Password required for (username).
Command:   PASS ********
Response:   530 Login incorrect.
Error:   Unable to connect!


I'm not sure why I can't connect :(

Help is appreciated. And the password is correct, trust me

well hot diggity da**. After fiddling with it I happened to get it working, no need for this anymore :)


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 Post subject:
PostPosted: Mon Apr 17, 2006 5:53 pm 
Moderator
Moderator

Joined: Thu Dec 15, 2005 2:59 pm
Posts: 681
Location: England
Rather than using the subdomain, you need to use: madpage.com

Edit
Glad to hear its fixed. :)

_________________
Mountain biking forum ;)
Ponds and fishkeeping :D


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 Post subject: FTP problem
PostPosted: Fri Nov 10, 2006 6:31 am 
Noobie
Noobie

Joined: Fri Nov 10, 2006 6:11 am
Posts: 1
I tried everything to log onto my site I had it once now I can't log on ? I'm using ACEFTP program to log in with ? But I keep getting error 530.
My website is http://papins.cogia.net

[/quote]


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 Post subject:
PostPosted: Fri Nov 10, 2006 8:01 am 
Support Team Member

Joined: Mon Feb 21, 2005 10:10 am
Posts: 341
Please open a trouble ticket from your Help center ( you need to click on request help link) . Than we can check you FTP access from our side. Please, when contacting us , give us more information about you FTP client, connection settings and any other related information.


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Post new topic Reply to topic  [ 4 posts ]  Moderators: fhmagic, KJ, Moderators, Support Team

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