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 Post subject: Error establishing a database connection
PostPosted: Fri Dec 28, 2007 12:06 am 
Noobie
Noobie

Joined: Sat Oct 15, 2005 7:22 am
Posts: 20
Location: Burgos, Spain
Hi!

I'm trying to install wordpress in my new web, but this error appears:

"Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at mysql0.100ws.com. This could mean your host's database server is down.
* Are you sure you have the correct username and password?
* Are you sure that you have typed the correct hostname?
* Are you sure that the database server is running?"

I'm sure my username, pass and host are correct, and I think the database is running. I don't know how to fix this. Could you help me, please?


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 Post subject:
PostPosted: Fri Dec 28, 2007 10:24 am 
Support Team Member

Joined: Sat Feb 12, 2005 5:19 pm
Posts: 289
Please contact us via Ticket system. Then we will be able to check the database settings that you are using. Just open a new ticket via 'Help Center' menu of your Control Panel and describe there the problem that you have.


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